Program Management

Your Program is Our Priority

Multi-tasking made easy


Our program management team is one of the best in the business, and we bring an “all hands on deck” mentality to our partnerships – including 24-hour customer care, real-time troubleshooting, live online chats and more. We make it easy, with a single point of contact, backed by an extensive team of program management experts, for all your program needs. At HMI, our goal is to ensure a timely and stress-free program experience for you and your audience.

Here’s where to start

From calendar management, to data and report coordination, to proactive program recommendations, your program manager and team will worry about all the details so you don’t have to. HMI’s renowned focus on program management sets you up for success.

Still need more? Want hands-on program controls? HMI’s OnDemand Campaign Manager enables you to manage multiple incentive programs, campaigns or spiffs seamlessly, using a single pane-of-glass viewing portal. It’s an innovative tool that allows you to rest easy knowing you can conveniently determine who is participating in which programs, the exact duration of each promotion and what the point scale should be for individual SKUs. HMI puts information at your fingertips, helping you keep track of even the most complex incentive strategies.

 

Program Management Features

  • Weekly pre-program launch calls and monthly calls once program is launched
  • Calendar management for program administration and marketing communications
  • Coordinates monthly, or more frequent, data uploads, reporting and quarterly analysis
  • Data quality control
  • Disseminates program reports and compiles / analyzes reports to provide insights and recommendations