Strategy & Execution for Your Performance Incentive Programs
Even the most successful performance incentive strategy is incomplete without the right support. That’s the reason HMI has assembled a team of experts in the areas of communications, design, technology and customer service so that your program reaches its full potential.
Strategic program planning
HMI’s collaborative planning process is the groundwork for your program’s success. Our goal is to understand your business so that we can craft a successful strategy to meet your specific objectives.
Whether your challenges involve market share, account retention, improved product mix or simply the need to increase sales by capturing discretionary business, HMI can develop a strategy that delivers.
Effective communication is critical when it comes to performance incentives—it keeps participants engaged and provides your program with valuable momentum.
For details on how this program can help your company drive sales, click here for additional information.
Experience has shown that frequent communication has a direct correlation to capturing both mind share and market share. HMI will develop your program materials with a creative theme and logo, design print and audio-visual materials and maximize brand opportunities by consistently and creatively reminding customers of the benefits of doing business with you.
Fulfillment and redemption
To us, success means that your objectives are met and both you and your participants are pleased. That’s why we work hard to ensure accurate awards processing. Our state-of-the-art inventory control, awards database and award communication system ensures swift, smooth delivery—and our team of travel professionals is available and accessible around the clock to keep things on track.
Our experienced technology team will design a tracking and reporting program based upon your needs. From enrollment administration to regular participant status reports, our support staff is a resource capable of administering your program with precision and ease.
HMI knows that a program web site keeps participants inspired and informed, and can design one for you with the level of functionality that suits your program.
Account and customer service
HMI’s knowledgeable account executives work consistently and closely with your team, bringing fresh ideas to stimulate performance, ensuring a timely and flawless execution.
HMI’s customer service department is available to you and your participants to answer questions regarding individual status, program details, eligibility requirements and more. We can’t emphasize enough how much we value the importance of the individual in the work that we do.