What Does a Reward Program Cost? Your Best Billing Models

When dealing with new prospective clients, one of the most common questions I encounter is, “What will a reward program cost?” For new prospective incentive buyers, the first thing we condition is that programs should not be treated as a cost, but an investment. When you invest money into a performance incentive program, it’s an […]

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In the Eye of a Storm – Navigating Group Incentive Travel

The annual group incentive travel program for an automotive client held at Meliá Nassau Beach Resort in early November 2019 was a great success despite the obstacles presented during the planning process. Originally slated for Hard Rock Hotel Punta Cana, the travel plans were abruptly halted when news regarding deaths of U.S. citizens in the […]

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Price vs. Incentives: How to Build Loyalty During a Market Downturn

When business is good, retaining current market share and, perhaps, even capturing more seems like a smooth ride. Just keep doing what you’re doing, and good things will continue to happen. But as we all know, the tide can turn pretty quickly, and when a market downturn hits, and the economic seas become choppy, we […]

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5 Ways to Get Creative with Special Promotions

As I think back to discussions we’ve had with clients, one thing I’ve noticed is that the term “special promotions” often means different things to different people. One organization might hear this term and think of something that’s used to generate a quick burst of excitement—and sales—around a new product line. Another might consider a […]

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Murphy’s Law, or Why You Should Outsource Your Trip Planning

You’re familiar with Murphy’s Law, right? The idea that anything that can go wrong, will go wrong? That adage might be feeling particularly true right now, especially if you run a group incentive travel program. But just because things go wrong doesn’t mean your program is ruined. HMI is here to make sure that doesn’t […]

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3 Important Questions You Should Be Asking Your Travel Vendor

Hiring a third-party travel vendor can be a daunting task. It requires placing trust, money, and the most important producers or customers—in the hands of someone you likely don’t know very well. In a perfect world, these vendors would have your best interests at heart and would operate as if the program were their own. […]

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Look Beyond Sales to Maintain Engagement with Your Program

On this blog, we’re always thinking about new ways to help you improve your business and your incentive program. In our last post, we considered alternatives to travel  as the central reward of your program, ways to thank your participants for all their hard work even if the big-ticket prize might be out of reach […]

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Travel Reward Alternatives: Points-Based Shopping Experiences

In a recent article, we talked about 3 Alternatives to Travel Rewards. We spoke on the importance of maintaining a level of engagement and experience with your audience, offering up some brief descriptions to what those alternatives might look like. But how do they play out when you get down to brass tacks? We’ve written […]

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3 Alternatives to Travel Rewards

Our mission here at HMI is to help our readers and clients achieve their business goals by adapting to new market conditions or objectives. If you’ve had to cancel or postpone your group incentive trip, we share in your disappointment – we love travel, and it’s one of the core attributes of our business. Without […]

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