Resources

HMI Performance Incentives Celebrates 40 Years of Incentive Excellence

For Immediate Release From humble beginnings in group incentive travel to full-service B2B incentive expertise. NORWOOD, MA. September 15, 2020 – This year, HMI Performance Incentives celebrates 40 years in business as a B2B incentive solutions company. In 1980, president, Paul Ferreira, founded Heritage Marketing & Incentives (HMI) to provide group incentive travel, meetings, and […]

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Make More #1 Customers With Contractor Loyalty Programs

As anyone who runs a business knows, some customers are better than others. It’s not just that they spend more money: like any good relationship, it’s the little things that count the most. And also, they spend more money. And while your Number-Ones might seem like a rare breed, the fact is that you can […]

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eBook: B2B Customer Loyalty and the Share of Why

B2B Customer Loyalty is a complex subject. For many companies, loyalty is transactional. But if you take a look at your #1 customer, what makes them stand out from the rest? Is it how much they spend, or do they engage with your brand and reps in a more meaningful way? What can your other […]

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What B2B Marketers Can Learn from the 2020 Wedding Season

For most couples, there’s no more golden, fun, or exhilarating time in life than approaching your wedding date. As a newly engaged sales operations professional here at HMI, working on a fixer-upper, trying to plan a wedding during a global pandemic, however, this wedding season has brought a mixed bag of anxiety, wonder, and tough […]

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HMI Performance Incentives Wins Two Platinum, Two Golds, and Honorable Mention

For Immediate Release Awarded by the 2020 Hermes Creative Awards in five categories NORWOOD, MA. 8/25/20 , 2020 – HMI Performance Incentives is very excited to be awarded by the 2020 Hermes Creative Awards for excellence in marketing and communications. HMI won PLATINUM awards in two separate categories, “Digital Marketing Campaign” and for an eBook. […]

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The Spread Kindness Initiative Drives Positivity in Response to COVID-19

For Immediate Release HMI Performance Incentives runs a campaign, gathering stories about what is inspiring or motivating people during difficult times while donating to charitable causes. NORWOOD, Mass. July 17, 2020 – HMI Performance Incentives’ campaign, Spread Kindness, which was recently awarded an Honorable Mention in the Hermes Creative Awards, was a charitable push put […]

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Don’t Forget Your Sunblock

As a parent to three young girls (all under the age of four), life is busy even in the best of situations. Trying to be a parent during a global pandemic, it is mission impossible. These past few weeks in Boston have been oppressive with heat and humidity, and to beat the heat, we have […]

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Hilton Honors Loyalty Program Sets Itself Up for Future Success

I recently saw the news that the Hilton Honors Loyalty Program will rollover 2020 Elite Qualification into their 2021 Program in response to the ongoing Coronavirus outbreak. Hilton Honors is one of the most popular B2C loyalty programs in the world, with over 100 million members. Programs like these can differ significantly from B2B programs, […]

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What Does a Reward Program Cost? Your Best Billing Models

When dealing with new prospective clients, one of the most common questions I encounter is, “What will a reward program cost?” For new prospective incentive buyers, the first thing we condition is that programs should not be treated as a cost, but an investment. When you invest money into a performance incentive program, it’s an […]

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